Privacy Policy

1. Introduction

NViQ Bharat ("Company", "we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use the NViQ Bharat mobile application, website, GPS tracking devices, and fleet management services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

We collect personal details such as your full name, mobile number, email address, and company name when you register or interact with our services.

2.2 Vehicle Information

To provide fleet tracking, we collect vehicle-related data including the vehicle registration number, device ID, and vehicle type.

2.3 Location Information

Our services rely on location data to function effectively. This includes real-time GPS location, route history, trip data, and geo-fence events generated during vehicle operation.

2.4 Device Information

When you use our mobile application, we may collect technical information about your device, including the device model, operating system, IP address, app version, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide real-time GPS tracking.
• Manage fleet operations.
• Generate reports and analytics.
• Improve driver monitoring.
• Send alerts and notifications.
• Provide customer support.
• Improve application performance and security.

4. Background Location Permission

The NViQ Bharat application may collect location data in the background to provide uninterrupted vehicle tracking, trip history, geo-fencing, and fleet monitoring, even when the application is not actively in use.

Background location access is used solely to deliver the core functionality of our GPS tracking and fleet management services.

5. Data Sharing

We do not sell your personal information. Your information may be shared only with authorized employees, technology and cloud service providers, government authorities when legally required, and law enforcement agencies when required by applicable law.

6. Data Security

We use industry-standard security practices to protect your information, including encrypted communication, secure servers, controlled access to systems, and regular security monitoring.

Despite our efforts, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request:

• Access to your personal information.
• Correction of inaccurate or incomplete information.
• Deletion of your personal information, subject to applicable legal obligations.

9. Third-Party Services

The application may use trusted third-party services to provide essential functionality, including mapping services, push notification services, analytics services, and cloud hosting providers.

These service providers are required to protect your information in accordance with applicable privacy and security standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and within the application. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

NViQ Bharat Technology Private Limited
Email: nviqbharat@gmail.com
Phone: +91 87966 51326